Shipping policy
Shipping Policy
You will receive a confirmation email once your order has been shipped.
Shipping Time & Costs
Standard Shipping: 7-20 business days (Free or [cost])
Expedited Shipping: 5-10 business days ([cost])
Express Shipping: 3-7 business days ([cost])
Shipping Carriers
We use trusted carriers such as USPS, FedEx, DHL, and ePacket, depending on the destination and supplier.
Tracking Information
A tracking number will be provided via email once the order is shipped.
Tracking updates may take 2-5 days to appear.
Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact us at [simotechofficial@gmail.com]
We are not responsible for lost or stolen packages. However, we will assist in filing claims with the carrier.
International Shipping
We ship worldwide. However, some countries may have restrictions.
Customers are responsible for any customs duties or import taxes.
Returns & Refunds
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
We do not accept returns for buyer’s remorse, but we will replace defective or incorrect items.
For any questions, contact us at [simotechoffical@gmail.com].